So much more than a business phone system

Great business phone service is just the beginning. J & J Communications gives you far more than traditional PBX systems, at a fraction of the cost.

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Easy-to-use communications

J & J Communications' services are easy to use, manage and deploy. All you need is a high-speed Internet connection and a phone of your choice.

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We are responsive to our clients needs

J & J Communications focuses on communication, attention to detail and timeliness.

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WELCOME TO
J&J COMMUNICATIONS

We are Florida's leading provider of
Business Grade Communication & Network Service Solutions.

Whether you're a small business or a corporate enterprise, we have a broad range of voice and data solutions designed to reduce your telecommunications costs and simplify your business operations.

Substantial savings in the Cloud

Save up to 80% on your monthly phone expenses. There’s none of the capital equipment or hardware costs associated with legacy phone systems. All-inclusive pricing includes a rich feature set with low, predictable costs.

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Phone service shouldn't be one size fits all

...JJCOM.COM isn't. Crystal clear call quality and significant cost savings are just the beginning. Widening the gap between JJCOM.COM's service and the rest of the field is the ability to tailor our service features to your actual needs. Instead of "off the rack" service, you control your communications service to fit your needs.

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We built our reputation by exceeding customer expectations

Unlike other service providers, we don't abandon you after the sale. Rather, we work with you to ensure our service meets your needs. Really, it's more than that: we don't feel like we've done our job until you tell us we've gone beyond the expectations you have of us. We're with you. Customer care is in our DNA.

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It's easy and saves time and resources

Your cloud phone solution doesn’t require costly and complicated technical specialists. Admins can quickly and easily manage users, locations, and devices—anywhere, anytime. Users are empowered to control many of their own settings.

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Latest Blog Posts

A blog on the latest advice, best practices and tips for making the most of technology.

  • Equifax "Security Breach" Affects 143 Million People

    What You Need Know...

    There's some bad news if you do business with consumer credit monitoring agency Equifax. Your sensitive personal info — including Social Security and drivers license numbers — may be in the hands of data thieves.

    What to Do Now... 

    What Happened...

    Equifax today, September 7, 2017, finally reported a security breach that could impact 143 million US & Canadian consumers. That's not nearly as large a breach as others recently; Some compromised up to 1 billion customer accounts.  Equifax discovered the breach on July 20. Hackers used a website vulnerability to access files, with the breach occurring from mid-May through July, according to Equifax's investigation.

    The greatest cause for concern, as we see it, is the type of data accessed. 

    • Names
    • Social Security numbers
    • Birth dates
    • Addresses
    • Driver’s License Numbers (in some instances)

    This is critical to your privacy and security of your identity.

    It gets worse. Equifax says credit card numbers for roughly 209,000 people were accessed by hackers, as were dispute documents with "personal identifying information" for about 182,000 people.

    “This is clearly a disappointing event for our company, and one that strikes at the heart of who we are and what we do. I apologize to consumers and our business customers for the concern and frustration this causes,” said Chairman and Chief Executive Officer, Richard F. Smith.

    Equifax has established a dedicated website, www.equifaxsecurity2017.com, to help consumers determine if their information has been potentially impacted and to sign up for credit file monitoring and identity theft protection. They're offering an identity protection service, called TrustedID Premier, includes 3-Bureau credit monitoring of Equifax, Experian and TransUnion credit reports; copies of Equifax credit reports; the ability to lock and unlock Equifax credit reports; identity theft insurance; and Internet scanning for Social Security numbers – all complimentary to U.S. consumers for one year.

    In addition to the website, Equifax will send direct mail notices to consumers whose credit card numbers or dispute documents with personal identifying information were impacted.

  • Human error broke the internet... Again.

    “WE WANT TO APOLOGIZE FOR THE IMPACT THIS EVENT CAUSED FOR OUR CUSTOMERS...”- Amazon Web Services (AWS)

     

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  • Microsoft OneDrive Update Pop-up is it REAL or BOGUS?

    Today on one of our Windows 10 Pro machines there was a "pop-up".

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  • What is Pastejacking and How to protect yourself?

     

    The easiest method to obtain any text and images from a website is to select it, copy it using CTRL+C keys and then paste it using CTRL+V. What if the pasted material is not what you copied from the website? Surely you’ll copy-paste again, and the results might be the same.  It’s risky, and we’ll talk why.

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  • IVR Script Examples To Improve Customer Communication

    Your IVR system is like the front door of your business - It's the first thing people see and the first impression callers get. It's also a crucial part of your customer communication. When coupled with well-written voice prompts, the IVR system helps callers navigate your phone system and reach an agent efficiently.

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  • Create the Ideal Automated Attendant Script

    The company’s automated attendant  greeting on your business telephone system is the first thing your customers and business associates will hear when they call your company. For first time callers, you only have one chance to make a good first impression.  

    Read more...

Highly Qualified And Friendly Support

We provide 24/7 service and support through a combination of online help, live operators, and our On-Call Technicians that come to your site when you need us.

Look at what we do for you!

  • Manage and maintain everything
  • Unlimited local and long distance
  • Easily add remote offices and mobile workers
  • Make moves and changes online
  • Free moves, adds, changes

Tons Of Useful Built-In Features

  • Toll Free Numbers
  • Call Forwarding
  • Call Screening
  • Caller ID
  • Voicemail to Email
  • Voicemail
  • Music-on-hold
  • Conference Calls
  • Cloud based
  • Many more features...