J & J Communications and its affiliated entities ("JJCOM.COM") are committed to your privacy.

We obey all laws and regulations in the United States applicable to our use and disclosure of your information. Except as set forth in this Privacy Policy, we will not trade, sell, or disclose to any third party any form of PII (as defined below) without your consent and we will not disclose or make available any PII to any third parties seeking to market third party products without your consent. We have set forth this Privacy Policy to explain to you how we collect and use information from our customers who use services and products from JJCOM.COM ("Customers") and from visitors to our Web sites and from potential customers who have communicated, made contact, or interacted with JJCOM.COM ("Visitors"), both in connection with online and offline services and products offered by JJCOM.COM.

Collection of Information

JJCOM.COM shall collect personally identifiable information, including but not limited to name, physical address, email address, telephone number, credit card information, and other personal information (collectively, "PII"), from Customers when initiating service and in connection with the provision or marketing of products and services. JJCOM.COM may collect PII from Visitors in connection with any visit to our Web sites, any communication about our services and products, or other transactions or interactions with JJCOM.COM.

JJCOM.COM may also collect non-personally identifiable information from Customers and Visitors regarding usage of our services or our Web site ("Non-PII"). Non-PII may include Web site pages viewed, time spent using certain services, demographic data, cookies, and other information which does not specifically identify any one individual.

"Cookies" are pieces of information that may be placed on your computer by a Web site for the purpose of facilitating and enhancing your communication and interaction with that Web site. Many Web sites use cookies for these purposes. We may use cookies to customize your visit to our Web sites and for other purposes to make your visit more convenient or to enable us to enhance our service.

In addition to our cookies, we and our vendors and contractors may also use clear gifs, Web beacons, and third party cookies to improve the performance of our Web sites, provide certain features such as advertising, or to anonymously track usage of our Web sites and the online activity of users. In addition, we may use such devices in our HTML-based emails to track the usage of such emails in much the same manner as usage of our Web sites is tracked.

You may stop or restrict the placement of cookies on your computer, including third party cookies, or flush them from your browser by adjusting your Web browser preferences, in which case you may still use our Web site, but it may interfere with some of its functionality.

Anti-Spyware Policy

JJCOM.COM believes that Spyware is a threat to consumer privacy and a consumer's experience online. Therefore, we forbid any JJCOM.COM employee, agent, partner, affiliate, or contractor from intentionally deploying or using Spyware (as defined in this policy) on behalf of JJCOM.COM. Spyware refers to any executable software application that is installed on a user's personal computer and covertly gathers and transmits PII through the user's Internet connection without the knowledge or consent of the user. Cookies and Web beacons are not considered Spyware. Spyware may gather PII, such as e-mail addresses and credit card information, and may even alter personal computer settings. Intentional use of Spyware by any JJCOM.COM employee, agent, partner, or affiliate on JJCOM.COM's behalf will not be tolerated and will be considered grounds for dismissal, contract termination, and/or loss of payment.

Use of Information

JJCOM.COM will use PII to (1) market products and services to Customers and Visitors that JJCOM.COM believes may be of interest to them, (2) provide services and products requested by Customers and Visitors and (3) enable its vendors, contractors and partners to provide and assist JJCOM.COM in the marketing and provision of such services and products to JJCOM.COM, Customers, or Visitors or to participate in joint marketing offers with JJCOM.COM. In our contracts with vendors, contractors and partners, we require them to protect PII and to limit their use of such information to the purposes for which it is provided. They may not use this information for their own independent marketing purposes. If you purchase products and services offered jointly by JJCOM.COM and one of our partners, PII may be received and shared by both JJCOM.COM and our partner. Each company's privacy policy may apply. However, we will not share your credit card information with any third parties unless they are involved in processing payments for services that you have purchased from JJCOM.COM. JJCOM.COM only works with partners whom we believe maintain high standards with respect to privacy and consumer rights.

JJCOM.COM may also use and disclose PII to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our service or network, to investigate fraud or violations of our Terms of Service, as required by courts or administrative agencies or in connection with a sale, merger, or reorganization of JJCOM.COM's business.

CPNI

In the course of providing services to you, we collect and maintain certain customer proprietary network information ("CPNI"). CPNI includes the types of services you currently purchase, related usage and billing information for those services. Your telephone number, name, and address are not CPNI. We value our relationships with our customers and are committed to respecting and protecting your CPNI. Accordingly, we do not sell, trade, or share your CPNI, including your calling records outside of JJCOM.COM or with anyone not authorized to offer our products or services, or to perform functions on our behalf except as authorized by you or required by law. Generally, we can use your CPNI to offer additional services to you, and for billing and collections purposes. We can also disclose your CPNI for legal or regulatory reasons, including in response to subpoenas and court orders, without your prior knowledge or consent. We can also use CPNI to investigate fraud and to prevent violation of our Terms of Service and unlawful use of our network, services, and other customers.

Security

JJCOM.COM has invested and deployed a wide variety of technology and security features to make reasonable efforts to ensure the privacy of information on its network. In addition, JJCOM.COM has implemented operations guidelines to ensure Customer and Visitor privacy is safeguarded throughout its organization. JJCOM.COM will continue to revise policies and implement additional security features as new technologies becomes available. However, no system or service can give a 100% guaranty of security, especially a service that relies upon the public Internet. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information when using or accessing our services and our network.

Communications

JJCOM.COM will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using JJCOM.COM services except as required to ensure proper operation of services or as otherwise authorized by law, or with your prior consent.

You should be aware that any PII which you voluntarily include and transmit through publicly accessible forums (i.e., such as chat rooms, blogs, instant messages, listservs) may be viewed and used by anyone with access to such forums. JJCOM.COM is unable to control such uses of your PII, and by using such services, you assume the risk that the PII provided by you may be viewed and used by third parties.

Account Information

Subject to certain security requirements, JJCOM.COM will do its best to honor requests from Customers for their own account information, including name, address, company, or billing information. The Customer is responsible for ensuring that the information on file with JJCOM.COM is current and accurate.

Children's Privacy Policy

JJCOM.COM does not sell products or services for purchase by children. JJCOM.COM does not knowingly solicit or collect PII from children or teenagers under the age of eighteen. If you believe that a minor has disclosed PII to JJCOM.COM, report this to us.

JJCOM.COM Spam Policy

JJCOM.COM has zero tolerance for spam. Spam complaints will be dealt with seriously and can result in losing JJCOM.COM privileges such as loss of referral credits and even loss of a customer's account. If you receive spam and want to report it to JJCOM.COM, please forward the email you have received to SPAM-POLICE@JJCOM.COM.

Third Party Web Sites and Services

Our service may contain links to other Web sites and services not maintained by JJCOM.COM. In addition, other Web sites and services may also reference or link to JJCOM.COM. We encourage you to be aware when you leave our service, or surf the Internet, and to read the privacy statements of each and every Web site and service that you visit. We do not endorse, screen, or approve, and are not responsible for the privacy practices or the content of, such other Web sites and services.

JJCOM.COM does not assume, and expressly disclaims, any liability for third parties that have been provided with information as permitted by this Privacy Policy or who have collected information as permitted by this Privacy Policy (such as advertisers using third party cookies).

Opt-out Policy

If you do not want your PII used by JJCOM.COM for any direct marketing purposes, then you may opt-out of such disclosures by calling us at 1-888-518-5091.

However, we are not responsible for removing your PII from the lists of any third party who has previously been provided your information in accordance with this policy. Since JJCOM.COM must use a Customer's PII in order to provide them with JJCOM.COM services, Customers cannot opt-out of all uses of their PII unless they cancel their service.

Changes to Policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting such changes here. You should review this policy regularly for changes, and can easily see if changes have been made by checking the Effective Date below. However, if at any time in the future we plan to use PII in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use following the posting of any changes to this policy means you accept such changes.

Terms of Service

For Customers, this Privacy Policy is subject to the JJCOM.COM Terms of Service or other agreements between you and JJCOM.COM. If you are a Customer, please refer to the Terms of Service or such other agreements regarding certain rights and limitations with respect to your use of JJCOM.COM's services.

United States of America

Our service is maintained in the United States of America. By using our services, you authorize the export of PII to the USA and its storage and use by JJCOM.COM or its vendors, contractors and partners, anywhere in the world, as specified in this policy.

Questions

For common questions and answers regarding our privacy policy or to contact us, go to Privacy Policy: FAQs.

Effective Date

This Privacy Policy was last updated on April 2, 2012.

Virtual PBX is a virtual phone system which delivers the features and capabilities of a PBX telephone system without having to own and maintain PBX equipment, thus saving up-front capital investment, installation and on-going operating expenses. Virtual PBX telephone system is connected to J & J Communications's Digital Phone Service, enabling you to significantly reduce your communications costs.

Are you wondering why you should upgrade your phone system to a virtual one? Not sure when is the best time to do it?

There are so many reasons to swap your standard voice communications to our Virtual PBX telephone system that by the time you have checked this list you will be already wondering how to get started!

Starting a new business

We understand how much trouble and money is involved in starting a new business: With J & J Communications’s Virtual PBX telephone system you will save time, money and space! Virtual PBX offers a quick and easy "Do-It-Yourself" installation, you will save up to 60% on phone bill, save on PBX telephone system equipment, and manage your office space more efficiently.

Opening a new office or branch

With Virtual PBX telephone system you can set up multiple extensions across single or multiple locations: Work from home, remote offices or from overseas and enjoy free calls within your Virtual PBX telephone network.

Expanding your existing office

Is your business developing rapidly and you need to upgrade your existing PBX telephone system? Then our Virtual PBX is the perfect solution. J & J Communications Virtual PBX telephone system is completely scalable: Upgrade your Virtual PBX as your business grows and add additional lines, seats, or extensions at any time.

Moving offices?

This is the ideal time to upgrade your telephone system to J & J Communications Virtual PBX: When choosing virtuality you also choose mobility and flexibility. No need for relocating your equipment to your new office because there is none! Simply pack your VoIP handsets and off you go!

Help the environment

If you are looking into implementing environmentally friendly office processes then J & J Communications Virtual PBX is the perfect solution for you. Because Virtual PBX is a virtual telephone system, we eliminate the use of paper bills for an easier and more convenient method, which is environmentally friendly. View your bills online at anytime and minimise your waste.

If you want to reduce your business communication costs, increase your customers' satisfaction, and improve the quality of your communications network, J & J Communications Virtual PBX telephone system is the solution for you!

On-Site Service 24/7 for Home & Business

J & J Communications is a full-service Comprehensive Technology Solutions company committed to customer satisfaction, providing on-site and remote support services since 1994.

We deliver comprehensive home service all the way through to the development of complex Internet business systems. We base our offerings on an understanding of clients’ business requirements and providing dependable solutions. We combine superior home and business customer service with technology expertise and proven methodologies to deliver high-quality results in a cost-effective and efficient manner to maximize your competitive advantage and productivity.

No matter what difficulty or complication you are experiencing, even something as simple as not receiving e-mail from your ISP and they say it's not their problem, we can help. Just give us a call at 1-888-518-5091 for fast, reliable, personal on-site service.

Your experience with J & J Communications will change the way you view customer service!

Enterprise Solutions

J & J Communications is one of Central Florida's fastest growing IT service providers. With certified, highly trained and insured technology experts, we provide customized support programs for companies of any size. We provide point-to-point solutions to support your employees, hardware, software, and systems. Services include: server, desktop and laptop hardware maintenance, repair & support; software support, new technology deployment, remote office support and more.

Small Business

J & J Communications is key for small business providing on-site support 24/7. We help you manage your technology expenses with a variety of flexible service options for your desktops, servers, networks, printers, and peripheral devices. We offer monthly flat-rate plans, on-demand plans, and instant remote support as well.

Home Computer & Electronics

Is your home computer, TV or other device on the blink? Need help with a new wireless network or home theater system? We'll send one of our technology specialists right to you - same day in most cases! We can even fix your computer right now via remote support!

Data Recovery - All Types of Media/Devices - Mac/PC, All Operating Systems

Hard drive crashed? Affordable data recovery service! We can restore critical information from hard drives that have suffered accidental formatting, deletion, severe crashes, equipment malfunction, software corruption, computer viruses, natural disasters, power surges and outages. We work with all operating systems including Windows, DOS, MAC, Novell, UNIX, Linux and all hard drive manufacturers and models.

At J & J Communications, we are committed to delivering maximum value to our clients, by helping them succeed in a constantly changing and challenging world. Our fundamental company values stem from understanding that our success is tied with success of our clients.

Are you thinking about replacing your old PBX with the new generation of IP PBXs (VoIP enabled PBX systems)? Do you want to make full use of your installed IP PBXs?

Whatever the scenario, J & J Communications can help you save on your business phone bills and extend your communication over IP to employees in all workplaces, whether they are on a main site, at branch offices, or working remotely!

With J & J Communications SIP Trunking service, see how you can:

• Achieve significant cost savings on your phone bills.
• Eliminate the need for ISDN BRI (Basic Rate Interface) or PRI (Primary Rate Interface) services.
• Unify all your communications needs including voice, video and data.
• Communicate over IP in all workplaces.

J & J Communications SIP Trunking service integrates seamlessly with your existing telecommunications systems.

What is SIP Trunking?

J & J Communications SIP Trunking service connects your company's PBX via Internet using the latest VoIP standard - SIP. By doing so, you'll be able to communicate over IP using your Internet connection with anyone in Florida and around the world.

And what's more, by replacing traditional telephone lines with an IP phone system which is connected to J & J Communications VoIP service via SIP, all your communications needs (including voice, video and data) will be on the same broadband Internet connection. This will eliminate costly BRI/PRI connections while simplifying operations and administration at each office.

How SIP Trunking Works

To be able to use J & J Communications SIP Trunking service you will need:

An IP PBX: A Private Branch Exchange that support Voice over IP (VoIP) and can switch calls between VoIP on local lines. A SIP Trunking device, either a SIP card or SIP enabled module installed in your PBX. By serving as a converter between the phone system and your company's broadband Internet connection, the SIP trunking device allows the data network to carry voice traffic. J & J Communications SIP Trunking Service Plans to handle and route phone calls.

In other words, to use the J & J Communications SIP Trunking service, simply:

Install an IP PBX system in your company's headquarters (or just a SIP trunking device in your existing IP-capable PBX). Distribute IP phones to your employees, for them to make intra-office and inter-office calls by dialing PBX extensions. These calls are then routed through the Internet and cost almost nothing. On the other side, your customers will be able to dial a single inbound number in order to reach an employee who will receive the calls on their IP/Regular Phones at any location in the world with Internet connectivity.

Do you have a home office or small office requiring multiple phone lines?

J & J Communications Multi-line VoIP services allow small businesses to operate phone and fax services for a fraction of the cost of traditional landline services by offering multiple lines on the one service, competitive low rates and included business service features such as call transfer, call hold and multi-way conference call at no additional cost.

How it works

J & J Communications Multi-line VoIP works like your regular telephone lines, however it combines your lines on one service. Simply connect a J & J Communications VoIP gateway to your existing phone system and you are ready to start making calls.

Real benefits for your business
Huge Savings on Telephone Bills

Significantly reduce your telephone bills when you join J & J Communications Multi-Line VoIP Services. J & J Communications Multi-line VoIP Services offers incredibly low monthly service fee for up to 6 lines with no additional monthly fees, and no call connections fees on any call type, helping you save up to 60% off your business phone bill.

Free included business features

J & J Communications multi-line VoIP Services offers FREE business service features such as call transfer, call hold, and multi-way conference call.

Minimum upfront capital outlay

Benefit from the savings of Voice over IP Technology without spending on large upfront capital outlay. J & J Communications Multi-line VoIP Services operate with existing equipment and handsets.

Number Portability

We understand your business telephone number is vital to your business. J & J Communications Multi-line VoIP Services offers number portability, so you can keep and use your existing telephone number with your new broadband phone service and start saving money today!

Whether you're a small business or a corporate enterprise, J & J Communications has a broad range of voice and data solutions designed to reduce your telecommunications costs and simplify your business operations.

Business Phone and Internet Solutions deliver business-grade digital phone and data service, high speed broadband internet and business applications on one converged network. By combining all your communication needs on a single network you will benefit from reduced communications costs, simplified business operations, greater flexibility and a lower total support overhead.

Virtual PBX is a virtual phone system which delivers the features and capabilities of a PBX telephone system without having to own and maintain PBX equipment, thus saving up-front capital investment, installation and on-going operating expenses. Virtual PBX telephone system is self-managed via a user-friendly web portal and is connected to J & J Communications's Digital Phone Service, enabling you to significantly reduce your communications costs.

SIP Trunking connects your company's SIP-capable PBX to the public phone network helping you save on your business phone bills and extending your communications over the Internet to employees in all locations. By replacing traditional telephone lines with the J & J Communications SIP Trunking VoIP service, all your communications needs (including voice, video and data) will be on the same broadband Internet connection, thus eliminating costly BRI/PRI connections while simplifying operations and administration at each office.

Multi-line VOIP allow small businesses to operate phone and fax services for a fraction of the cost of traditional landline services: Save up to 60% off your business phone bills! You will benefit from 2, 6 or more VoIP lines on one service, for only one low monthly fee and no additional line charges.

From simple voice only solutions to an entire suite of convergent voice and data solutions, J & J Communications can customize a solution based on your individual business requirements and goals. Browse our range of Business VoIP Service Solutions to find out which one will best suit your business requirements.